FanEx Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

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What data do we collect?

FanEx B.V. collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

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How do we collect your data?

You directly provide FanEx B.V. with most of the data we collect. We collect data and process data when you:

• Register online for any of our services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

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How will we use your data?

FanEx B.V. collects your data so that we can:

• Process your Collectibles and manage your account.
• Email you with special offers on other products and services we think you might like.

If you agree, FanEx B.V. will share your data with Tenants so that they may offer you their products and services.

When FanEx B.V. processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

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How do we store your data?

FanEx B.V. securely stores your data at a datacenter in The Netherlands.

FanEx B.V. will keep your personal data for infinite, if and only if you have value on your account. In all other cases, the personal data is deleted 2 years after your last login by complete erase of your personal data.

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Marketing

FanEx B.V. would like to send you information about products and services of ours that we think you might like, as well as those of our tenants.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop FanEx B.V. from contacting you for marketing purposes or giving your data to others.

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What are your data protection rights?

FanEx B.V. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request FanEx B.V. for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that FanEx B.V. correct any information you believe is inaccurate. You also have the right to request FanExB.V. to complete the information you believe is incomplete.

The right to erasure – You have the right to request that FanEx B.V. erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that FanEx B.V. restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to FanEx B.V.’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that FanEx B.V. transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

- Our email: support@fanex.io

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Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visitallaboutcookies.org.

How do we use cookies?

FanEx B.V. uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you on our website
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – FanEx B.V. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – FanEx B.V. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. FanEx B.V. sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Privacy policies of other websites

The FanEx B.V. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

FanEx B.V. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14 May 2022.

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How to contact us

If you have any questions about FanEx B.V.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: support@fanex.io

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How to contact the appropriate authority

Should you wish to report a complaint or if you feel that FanEx B.V. has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.